Camping Hammock

We are so confident that you'll love our products that we offer a 30 day money-back guarantee. No Questions Asked!

If you are unsatisfied with the quality of your product, please contact us (support@riyavo.com). We will make it right.

We have 24/7 Ticket & Email Support. Please contact us if you need assistance.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@riyavo.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@riyavo.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We Offer Free Shipping Worldwide!

Order Processing: 1–3 Business Days

United States: 7–11 Business Days

United Kingdom: 7–13 Business Days

Australia: 7–14 Business Days

Canada: 7–18 Business Days

International: 7–21 Business Days

Order Tracking: Available

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